Frequently Asked Questions
+ When does MOSS CROSSING deliver?
To begin, we will have delivery hours of 12pm-7pm, Monday-Friday.
+ How long does delivery take?
We aim to be as quick as a lightning sloth! We hope to arrive 30 to 60 minutes after your order.
+ Is it really legal and OK to deliver cannabis to my doorstep?
YES! Moss Crossing has been licensed for delivery by the OLCC.
+ Is there a delivery fee?
At the moment, we are not charging any extra fees for delivery. Minimum delivery is $25.
+ Will my neighbors know I'm getting a cannabis delivery?
We will deliver in a discreet manner in an unmarked car with your privacy in mind.
+ Can I use a credit card?
YES! We will collect your card info during the ordering process and get your signature at time of delivery.
+ How do we pay the OR State cannabis tax?
Oregon State Law requires all recreational users to pay 20% tax on all cannabis products. We will include those on the price of each item that requires the tax.
+ Who is able to get delivery from MOSS CROSSING?
Must be 21 years old with valid ID. Deliveries are limited to the Eugene city limits (see map) and must be at a known residential address. Dorms, hotels or any other commercial businesses are not eligible.
+ What do I do if I am an OMMP cardholder?
When ordering, put your OMMP card # and expiration date in the "Special Instructions" field and we will remove the OR Tax requirement for the transaction and make sure your amount due does not include tax.
+ Can I use my loyalty card # to get credit for delivery dollars spent?
YES! In the "Special Instructions" field, enter your loyalty card # and we'll apply the transaction to your loyalty points.
+ Am I allowed to tip my delivery driver?
YES! This is encouraged and you are able to add a tip to a credit card order or with cash upon delivery.
+ Why isn't my favorite item on the menu?
The delivery menu is simplified for ease of use for customers and the shop. If you don't see what you were hoping for, let your delivery driver know you'd like it considered in the future.
+ Can I use this app to order from Moss Crossing and come pick it up?
Absolutely! Just change the setting from Delivery to Pickup and we can get your order ready for you in advance to avoid any possible waits at the shop.